Setting Up AutoFax
Overview - What is AutoFax AutoFax is a method of delivering transcriptions to Associates (CCs) on the report. When a Transcription meets the faxing requirements and is completed from the trigger; a fax queues in the server and is then sent to the intended recipient. Requirements for a fax to se ...
- Character Counting Explanation
EMDAT STANDARD LINE COUNT The Emdat Standard Line Count in the Emdat system is calculated when the transcriptionist delivers the typed report to the server. In general, Standard characters are all visible characters and invisible characters that are used to produce the final output. The count ...
- How To Link A User's Search All Folder To An Additional Client
Users can be linked between multiple clients so that they can search for transcriptions between clients using one log-in. This cross-client linking only affects the "Search All" folder. A common reason for this kind of linking is a physician has a client under both her private practice and a gr ...
- Fax Cover Sheet Settings
We will be releasing an upgrade around June 1st that will allow the fax cover page to be suppressed, which will allow clients to prevent the cover page from faxing, saving the new charge. Clients will be able to do this via InCommand at the Client, Location, Document Type, or Dictator Level. The ...
- How To Set Up Client News From InCommand
Emdat has a Client News feature that allows transcription companies to deliver news to their clients through InQuiry. This article explains how to set up the feature from InCommand as well as how it looks from the client's perspective in InQuiry. 1. From InCommand, go to your transcription compa ...
- How Line Counts Are Calculated For Invalid Transcriptions
This article will explain how line counts are counted for dictations or transcriptions that have been invalidated. There are several different ways that a transcription can be invalidated, and each method will be slightly different. The chart below will show each way a transcription can be inval ...
- How To Turn On Or Off Watermarks
Watermarks can be turned on and off through InCommand. First go into client maintenance, select document types, select the document type that you want to alter watermark settings for and select edit for that document type. On the right hand side of the screen you will notice a section labeled w ...
- Emdat Popup Windows Disappear
If Emdat popup windows such as the "configure a foot pedal" box disappears without warning there might be a Windows setting causing this problem. This setting is located in the ease of access center in Windows 7 and Vista. To get to the ease of access center follow these instructions. 1. Click o ...
- Security Error When Playing Audio Files In InQuiry Or InCommand
This error will present itself by opening the Windows Media Player and displaying a security error. In this case the security warning is caused by a certificate error. In order to play audio files, it is first necessary to to repair the certificate. When there is a certificate problem openin ...
- Cannot Create Or Edit Tables
This article will discuss a method to fix a problem where you cannot create or edit a table within the editor. This includes creating a table, adding rows or columns, or deleting rows or columns, etc. This problem affects the editor in InScribe, InQuiry or InCommand. In InQuiry or InCommand, th ...
- Setting Up Document Security
This article will help in setting up and modifying a Client's document security settings. Some of the reasons that a Client would elect to set up document security groups are: Too many document types for the MT's to choose from. InQuiry users need to be limited to what documents they can ...
- InQuiry Or InCommand Crash: MSN Toolbar In IE8
If InCommand or InQuiry close or crash unexpectedly, it may be due to a problem that has been found with the MSN Toolbar that is available through Microsoft. This issue has been found primarily with Internet Explorer 8, but may affect other browser versions as well. It has been found that just ...
- Zero Line Count For All Delivered Documents
This article explains why a client could continually get a zero line count on any job typed, regardless of status, after being delivered. A reason may be that a document price has been entered for the document types. Please go through the document types and check. To view or change this option g ...
- Line Count Differences Between Different User Reports
The purpose of this article is to clarify some of the reasons why there might be a difference between the line counts of one report in comparison to another. This issue normally comes up when a transcription company is running one report ( ie Transcriptionist ) to get the line count for their ...
- Viewing TID Line Counts In InCommand
The display of the Line Count in the InCommand Info Screen is not activated by default. To activate this feature two requirements must be met. First the InCommand user must have access to reports, and secondly the user must have access to the Net Profit report specifically. These privileges ...
- Pasted Text Has Incorrect Formatting
This article will discuss an issue that may occur when copying and pasting text into the editor. This error occurs when you mean to replace all of the current text in the editor with pasted text. You select all of the current text and paste the new text over it. Whatever formatting the first li ...
- Patient Record And Audio File Retention Times
This article explains the retention time for voice files and patient information in the EMDAT database. This is to help keep our database healthy and eliminates any unnecessary information build-up. 1. Audio / Dictation (voice) files: A. Audio files are kept for 9 months. ...
- Error Message When Deleting A Location
This article will discuss a possible cause of an error message that could be encountered when trying to delete a location. The error message begins, "Error - RunSPReturnValue('dbo.Mnt_Delete_Location')" Please see the image below for the full message and what the error message looks like. There ...
- Adjusting Document Margins And Orphan Heights
This article will show you how to change the margins on a Print Template for a particular document type and cover letter. It will also explain what an Orphan Height is and how to adjust the settings. These settings can be useful if you need to adjust a document to compensate for space needed f ...
- How To Login Multiple Accounts Of The Same Site With IE 8
If you try to login multiple accounts of a particular website with two different logins, you may not be successful. IE8 has implemented an incomprehensible feature that has multiple open browsers sharing the same session. Besides being a large security hole (ability for a person to open a browse ...
