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  1. questionInScribe Transcription Log Only Lists Part Of What The InCommand Report Lists
    This article shows an example of an issue where the InScribe Transcription Log does not display all the transcriptions that the InCommand Transcriptionist Monitor report lists. Below is an example of the InScribe Transcription Log for a typist. The search was for a single day, 11/5 - 11/5 for t ...
  2. questionManaging Folder Access By User Groups
    This article will discuss the ways to manage access to workflow folders by groups for the various users in InQuiry. Step 1: Setting Up Folder Access In User Groups Folder access can be selected at a group level in User Groups found in Client Maintenance > Groups > User Groups shown below: ...
  3. questionClinician Has Other Users Reports In The Referral Folder That He/She Does Not Have Proxy To
    This article will assist in possibly tracking why a clinician is seeing other users' reports in the "Referral Folder" that he/she does not have proxy to. Rarely, a dictating clinician will become a non-dictator or vice versa. When this happens, the Emdat system retains their proxy unless chang ...
  4. questionHow To Create Sub-Categories In InQuiry's Work-At-A-Glance View
    This article will lay out the steps to create sub-categories for the Workflow Summary that appears on the Home tab within InQuiry. Please see the example pictures below to compare the differences in the workflow summaries. The top has no sub-categories and the bottom does have sub-categories. ...
  5. questionTranscription Activity Log Q&A -- Fax Entries
    This article will address a couple of questions that may occur when looking at the activity logs of a transcription. Questions: 1) Why is there a "Viewed" log entry in the Activity Log found in either InCommand or InQuiry with a blank username as if there was no username logged in? 2) Why are t ...
  6. questionHow To Insert Tables And Change Column Widths In Document Templates
    This guide will go through the process of creating a table in the document template editor and resizing the columns of a table to better present data. The process is very different than the functionality in Microsoft Word. Creating a Table 1. In the Document Template Editor, click the "Insert a ...
  7. question"Update Header" In Transcription Activity - What Does It Mean?
    This article explains what "Update Header" signifies within the activity log of a transcription. Update Header means the transcription was on an InScribe workstation and was 'Repooled". When a job is repooled, it is sent back up to our servers and re-processed so if the doctor, document type o ...
  8. questionHow To Grant Access To Reports
    Granting access to management reports is done by assigning permissions directly to a user, or by assigning a user to a Reports Group that has access to the reports the user requires. Using group based can save an administrator time, especially if you have a large number of users who all need a ...
  9. questionPhysician's Transcriptions Are Requiring An Additional Signature, But None Is Needed
    There are several settings in InCommand which will cause a physician's transcriptions to require an additional signature or authenticator. This article will go through all the settings that could cause this issue to occur. If the error is only occurring in certain documents (i.e. physicians s ...
  10. questionHow To Add Automatic Additional Signatures For A Physician
    In some cases more than one Physician will need to sign-off on a transcription. The most common case of needing an additional signature is a Resident physician needing a signature from an Attending physician. If an additional signature from a particular physician will always be needed, it can b ...
  11. questionHow To Set Up A User To Receive A Fax Copy Of All His/Her Transcriptions
    This article will discuss how to set up a user so that he/she will receive a faxed copy of all of his/her transcriptions. This is useful when physicians need paper copies of transcriptions and fax is the best method of delivery. There are several settings that must be in place for this feature t ...
  12. questionHow To Move A Transcription Through The Workflow
    This article will explain how to change the status of a transcription in the InCommand application. This is useful if you have a file that needs to be moved to a different folder within the workflow. 1. Login InCommand and click the "Management" Tab. 2. From there, click on the "Delivered Trans ...
  13. questionHow To Re-Export A File Within InCommand
    This article will explain how to export a file in the InCommand application. This is useful if you have a file that did not export correctly the first time or if there was some problem with the client receiving the export. 1. In InCommand login and click the "Management" Tab. 2. From there, cli ...
  14. questionHow To Upload A Client Logo For InQuiry
    This article will guide you through the process of adding a logo for a client within InQuiry. The logo image must meet these requirements: Client Logo should be 200 pixels wide x 40 pixels high and the image should be 72 dpi (.GIF file). If you upload a smaller logo, that will be used. If you u ...
  15. questionHow do I create an Attestation Template?
    In this article we step through the process of creating an Attestation Template for a specific InQuiry user. This article assumes you know how to create a dictation template. To create an Attestation Template first create a dictation template and check the "Attestation Template" box. This will ...
  16. questionAssociate Database Uploading and Information
    The associate updates are all based on the "Associate Client Code" field. This is the "key" field by which Emdat determines if a record should be updated. If a user manually changes the associate information (either in InQuiry, InScribe or InCommand Maintenance), and saves that to the master d ...
  17. questionHow To Add Additional Signature Text
    This text is added immediately after the Signature Line (the clinician's name and credentials) in the signature area of the transcription. First go into client maintenance, and select the users option. Select the user in the list, and then click on the edit option below. You will notice the m ...
  18. questionHow To Change Default Location For A User In InCommand
    To change their location go into Maintenance, then go into Users, highlight the user you want to change the location for, then select edit. On the right hand side you notice a menu section, click on "Dictating Clinician Options". The menu will open up for that section, and there is the optio ...
  19. questionHow To Turn On Or Off Watermarks
    Watermarks can be turned on and off through InCommand. First go into client maintenance, select document types, select the document type that you want to alter watermark settings for and select edit for that document type. On the right hand side of the screen you will notice a section labeled w ...
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