Security Error When Playing Audio Files In InQuiry Or InCommand
This error will present itself by opening the Windows Media Player and displaying a security error. In this case the security warning is caused by a certificate error. In order to play audio files, it is first necessary to to repair the certificate. When there is a certificate problem openin ...
- Guide For Preparing A Windows Environment On An Apple Computer
For EMDAT applications and software to work properly, a Windows environment is required. EMDAT does not run natively in an Apple operating system. Officially, Apple computers are unsupported and no formal testing has been performed to ensure that the EMDAT application suite works in OSX. With ...
- Cannot Create Or Edit Tables
This article will discuss a method to fix a problem where you cannot create or edit a table within the editor. This includes creating a table, adding rows or columns, or deleting rows or columns, etc. This problem affects the editor in InScribe, InQuiry or InCommand. In InQuiry or InCommand, th ...
- Explanation Of InQuiry Icons
When navigating through the InQuiry folders and using the Search All feature, InQuiry assigns various Icons to documents to indicate the status in the workflow. The first icon "T" is found with any delivered transcription that has been found in the folders of the workflow. Only transcriptions ...
- InQuiry Or InCommand Crash: MSN Toolbar In IE8
If InCommand or InQuiry close or crash unexpectedly, it may be due to a problem that has been found with the MSN Toolbar that is available through Microsoft. This issue has been found primarily with Internet Explorer 8, but may affect other browser versions as well. It has been found that just ...
- Print Template Header Or Footer Is Cut Off
This article describes a specific situation where there is a problem printing TIDs on specific PCs. The header or footer information was being cut off on print preview and print outs. The problem might occur on one PC but not another. It has been found that when a client has SKYPE there is a pl ...
- Missing Text On Printout And Print Preview
This article will discuss a possible solution when printouts are missing some text that should appear on the transcription. This could be missing information in the letterhead, missing demographic information or labels. It could possibly be missing information in the transcription text itself. ...
- Pasted Text Has Incorrect Formatting
This article will discuss an issue that may occur when copying and paste text into the editor. This error occurs when you mean to replace all of the current text in the editor with pasted text. You select all of the current text and paste the new text over it. Whatever formatting the first line ...
- Patient Record And Audio File Retention Times
This article explains the retention time for voice files and patient information in the EMDAT database. This is to help keep our database healthy and eliminates any unnecessary information build-up. 1. Audio / Dictation (voice) files: A. Audio files are kept for 9 months. ...
- How To Read The Physician Turn Around Report
This article will explain the values and units that the columns and rows contain. This report will show a list of transcriptions along with the appointment to dictation turn-around time by physician for a given date range. Note it is possible to have negative time values if the Appointment dat ...
- How To Read The Dictation Time Differences Report
This article will explain the values and units that the columns and rows contain. This report is used to determine the difference between the time dictated and the time the report is received by the transcription company. It is used to determine if clinicians are docking hand-held recorders o ...
- Emdat Mobile Compatibility
The following article provides information on running Emdat Mobile on the Windows Mobile operating system. Emdat Mobile runs on the Windows Mobile operating system. It was developed on version 5.0 and extensively tested. However, Microsoft will not be supporting version 5.0 after 2010. In add ...
- Watermark Is Not Appearing In Print Preview Or On Printout
This article will explain a solution to the problem in Internet Explorer 8 where the appropriate watermark is not appearing on the Printout or Print Preview. Watermarks typically appear when files are printed before they have been completed by the clinician or when an additional copy is made. I ...
- InQuiry Freezes As Soon As Logged In
This article will discuss a few troubleshooting methods that have resolved an issue where InQuiry freezes as soon as you log in. When this problem occurs, the system accepts the username / password / client on the log-in screen and appears to be logging in normally. After only a few seconds of ...
- How To Login Multiple Accounts Of The Same Site With IE 8
If you try to login multiple accounts of a particular website with two different logins, you may not be successful. IE8 has implemented an incomprehensible feature that has multiple open browsers sharing the same session. Besides being a large security hole (ability for a person to open a browse ...
- Watermark Not Appearing When Using Print Selected Or All Buttons
This article will explain a solution to the problem in Internet Explorer 8 where the appropriate watermark is not appearing when using the Print Selected or Print All buttons. Watermarks typically appear when files are printed before they have been completed by the clinician or when an addition ...
- Problems Accessing Reports With IE8
Several different problems have been found with opening or viewing reports when using Internet Explorer version 8. These problems have included the date fields not allowing you to select anything other than the current date and reports opening once or twice, but then requiring a restart of IE to ...
- Appointment Comparison Report Returns No Data
When the InQuiry Appointment Comparison report returns "No Data" there May be an error matching the DID to the Patient demographics. This problem occurs when the Client is using a custom DID system, but does not assign numbers to the users. The report is accessed via InQuiry. If a user has b ...
- InQuiry Crashes After Navigating Away From The Home Tab
This error presented itself in Internet Explorer 7. When the user attempted to navigate away from the Home Tab in InQuiry Internet Explorer would crash all open windows. The error occurred because there was no printer driver available for a network printer. See also this article where there ...
- Explanation Of Runtime Components
Emdat uses Internet Explorer as the base platform for hosting our transcription solution. A web browser, by its nature, isn't usually adept at producing a document suitable for printing. Unfortunately, transcriptions usually require specific formatting needs that are beyond the base level of ...
