How To Create An InQuiry Desktop Shortcut
This article gives step by step instructions on how to create a desktop shortcut to InQuiry. You will need to do this if your computer's default web browser does not support InQuiry. With some browsers some InQuiry functions will not work, and the only solution is to use Internet Explorer. 1. C ...
- Character Counting Explanation
EMDAT STANDARD LINE COUNT The Emdat Standard Line Count in the Emdat system is calculated when the transcriptionist delivers the typed report to the server. In general, Standard characters are all visible characters and invisible characters that are used to produce the final output. The count ...
- InQuiry Does Not Allow LogIn Even After Running The Components
This article will discuss a necessary procedure to log-in to InQuiry on computers where the Emdat Components do not have permissions to run automatically. This issue occurs when you arrive at the log-in page and the username, password, and client fields are disabled but running the Emdat Compone ...
- Emdat Popup Windows Disappear
If Emdat popup windows such as the "configure a foot pedal" box disappears without warning there might be a Windows setting causing this problem. This setting is located in the ease of access center in Windows 7 and Vista. To get to the ease of access center follow these instructions. 1. Click o ...
- Set Windows Media Player As Default for InQuiry Or InCommand
EMDAT recommends that users set Windows Media Player 7 or better as the default browser media player. However, after installing some 3rd party media players, like Quicktime, the default media may be changed to that installed application. This can result in a media player that is unable to str ...
- How To Change Proxy Settings In InQuiry
This article will describe how to change a user's proxy rights in InQuiry. 1. Log into InQuiry here: https://www.emdat.com/inquiry 2. Click on the "Maintenance" link found on the Home Tab pictured below: NOTE: If you do not have the Maintenance link, then you do not have access to perform this o ...
- How To Change Or Reset A Password
This article will describe how to reset a user's password in InQuiry. 1. Log into InQuiry here: https://www.emdat.com/inquiry 2. Click on the "Maintenance" link found on the Home Tab pictured below: NOTE: If you do not have the Maintenance link, then you do not have access to perform this opera ...
- Security Error When Playing Audio Files In InQuiry Or InCommand
This error will present itself by opening the Windows Media Player and displaying a security error. In this case the security warning is caused by a certificate error. In order to play audio files, it is first necessary to to repair the certificate. When there is a certificate problem openin ...
- Guide For Preparing A Windows Environment On An Apple Computer
For EMDAT applications and software to work properly, a Windows environment is required. EMDAT does not run natively in an Apple operating system. Officially, Apple computers are unsupported and no formal testing has been performed to ensure that the EMDAT application suite works in OSX. With ...
- Cannot Create Or Edit Tables
This article will discuss a method to fix a problem where you cannot create or edit a table within the editor. This includes creating a table, adding rows or columns, or deleting rows or columns, etc. This problem affects the editor in InScribe, InQuiry or InCommand. In InQuiry or InCommand, th ...
- InQuiry Or InCommand Crash: MSN Toolbar In IE8
If InCommand or InQuiry close or crash unexpectedly, it may be due to a problem that has been found with the MSN Toolbar that is available through Microsoft. This issue has been found primarily with Internet Explorer 8, but may affect other browser versions as well. It has been found that just ...
- Print Template Header Or Footer Is Cut Off
This article describes a specific situation where there is a problem printing TIDs on specific PCs. The header or footer information was being cut off on print preview and print outs. The problem might occur on one PC but not another. It has been found that when a client has SKYPE there is a pl ...
- Missing Text On Printout And Print Preview
This article will discuss a possible solution when printouts are missing some text that should appear on the transcription. This could be missing information in the letterhead, missing demographic information or labels. It could possibly be missing information in the transcription text itself. ...
- Pasted Text Has Incorrect Formatting
This article will discuss an issue that may occur when copying and pasting text into the editor. This error occurs when you mean to replace all of the current text in the editor with pasted text. You select all of the current text and paste the new text over it. Whatever formatting the first li ...
- Patient Record And Audio File Retention Times
This article explains the retention time for voice files and patient information in the EMDAT database. This is to help keep our database healthy and eliminates any unnecessary information build-up. 1. Audio / Dictation (voice) files: A. Audio files are kept for 9 months. ...
- How To Read The Physician Turn Around Report
This article will explain the values and units that the columns and rows contain. This report will show a list of transcriptions along with the appointment to dictation turn-around time by physician for a given date range. Note it is possible to have negative time values if the Appointment dat ...
- How To Read The Dictation Time Differences Report
This article will explain the values and units that the columns and rows contain. This report is used to determine the difference between the time dictated and the time the report is received by the transcription company. It is used to determine if clinicians are docking hand-held recorders o ...
- Emdat Mobile Compatibility
The following article provides information on running Emdat Mobile on the Windows Mobile operating system. Emdat Mobile runs on the Windows Mobile operating system. It was developed on version 5.0 and extensively tested. However, Microsoft will not be supporting version 5.0 after 2010. In add ...
- Watermark Is Not Appearing In Print Preview Or On Printout
This article will explain a solution to the problem in Internet Explorer 8 where the appropriate watermark is not appearing on the Printout or Print Preview. Watermarks typically appear when files are printed before they have been completed by the clinician or when an additional copy is made. I ...
- InQuiry Freezes As Soon As Logged In
This article will discuss a few troubleshooting methods that have resolved an issue where InQuiry freezes as soon as you log in. When this problem occurs, the system accepts the username / password / client on the log-in screen and appears to be logging in normally. After only a few seconds of ...
