Ctrl Alt H Does Not Work
This article will explain how to fix an issue with certain laptops where the ShadowScribe key combination to bring up the Header information. This option is found under the ShadowScribe menu > Toggle Section (Ctrl+Alt+H). Some laptop manufacturers have a hardware diagnostic tool that is boun ...
- Manual Configuration Of Infinity USB-1 & 2 Footpedals
This article will show how to manually enter the footpedal configuration information into the INI file when the "Configure a USB Footpedal fails" 1. With InScribe closed, navigate to the InScribe INI file: %appdata%\emdat\inscribe\emdat.ini 2. Edit the file, and add this text to the bottom: [Fo ...
- Data At Rest Within InScribe
Data at rest within InScribe is located in the Application Data folder of the user logged into the computer. If you wish to secure this information, it can be located most easily by logging into InScribe and then selecting: File Menu > Explore My Personal InScribe Folder This will lead you t ...
- Dictation Will Not Fast Forward Or Rewind / No Volume Or Playback Rate
This article will describe a setting that can be changed when the following problems are observed in InScribe: * Dictation will not Fast Forward * Dictation will not Rewind * Dictation will not Rewind after Pause * Missing Volume Control * Missing Playback Rate Control * Playback Slider will not ...
- How To Install Or Update InScribe
This article gives step by step instructions for downloading or installing the InScribe application. Additional information on InScribe can be found in the user manual located here: https://www.emdat.com/software/inscribe.asp Note: If you are on a network with multiple users, please make sure ...
- Character Counting Explanation
EMDAT STANDARD LINE COUNT The Emdat Standard Line Count in the Emdat system is calculated when the transcriptionist delivers the typed report to the server. In general, Standard characters are all visible characters and invisible characters that are used to produce the final output. The count ...
- Emdat Popup Windows Disappear
If Emdat popup windows such as the "configure a foot pedal" box disappears without warning there might be a Windows setting causing this problem. This setting is located in the ease of access center in Windows 7 and Vista. To get to the ease of access center follow these instructions. 1. Click o ...
- InSync and InScribe Error Logging Mode
When troubleshooting InSync or InScribe problems, it may be beneficial for IT support to acquire the error logs that the program is capable of creating. These error logs can then be sent to the EMDAT support desk for further review. InSync Error Log Instructions - first method The first error ...
- Error When Using Word 2010 Button In InScribe
Word 2010 has some features that will cause Word to stop closing, with a prompt. We try to suppress as much of this as possible when using the Word button in InScribe, but we can't catch everything. This specific issue has to do with Word 2010's feature to send proofing suggestions to Microso ...
- Unable To Increase Zoom In InScribe ShadowScribe VR
When editing a transcription done by the ShadowScribe system you should be able to adjust the zoom from the ShadowScribe menu on InScribe. If you are unable to change the zoom level from the ShadowScribe menu. There is a setting in Internet Explorer that might be the cause of this problem. To fi ...
- Misspelled Words Are Not Corrected By Spellchecker
This article will discuss some options available to MTs when a misspelled word is found in the InScribe dictionaries. Typically, this is found when a word that is known to be incorrectly spelled is skipped over during the spellcheck. There are four general troubleshooting methods to fix this is ...
- InScribe/InSync Installer Does Not Start
Working with a client we ran into an issue where the installer would not start. It just flashed and no Emdat directory was created. It ended up being an issue in a registry path: Notes from Andrew: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup BootDir value pointing to D:\ w ...
- Guide For Preparing A Windows Environment On An Apple Computer
For EMDAT applications and software to work properly, a Windows environment is required. EMDAT does not run natively in an Apple operating system. Officially, Apple computers are unsupported and no formal testing has been performed to ensure that the EMDAT application suite works in OSX. With ...
- Cannot Create Or Edit Tables
This article will discuss a method to fix a problem where you cannot create or edit a table within the editor. This includes creating a table, adding rows or columns, or deleting rows or columns, etc. This problem affects the editor in InScribe, InQuiry or InCommand. In InQuiry or InCommand, th ...
- Patient ID Does Not Load Patient Demographics
This article will describe a setting in client maintenance that should be checked if you are having problems loading patient information within InScribe. A client can be set up so that a search will initiate if a Patient ID is entered into InScribe. The general procedure for this is: 1. Type a ...
- Character Counts In Tables
When tables are used in a transcription, additional characters are counted for table elements. Standard characters and Qualified characters are counted the same as they would be outside of a table. One additional character is counted for the table and each line of the table counts as an additi ...
- Sound Bar In InScribe Will Not Stay When I Manually Move It
This article addresses the problem in InScribe when an MT wants to manually move the sound bar to a specific time or just move to a different point in the dictation but the cursor in the sound bar will not stay put. The cursor will either jump to the end to be very sporadic in where it stops. ...
- Manual Reinstall Of InScribe Components
This article will discuss how to perform a manual re-installation of InScribe. This is a good troubleshooting procedure when you are experiencing problems or error messages while opening the program, logging in, or working within the program. 1. Make sure you are signed in as an Admin user on y ...
- Pasted Text Has Incorrect Formatting
This article will discuss an issue that may occur when copying and pasting text into the editor. This error occurs when you mean to replace all of the current text in the editor with pasted text. You select all of the current text and paste the new text over it. Whatever formatting the first li ...
- Problems Installing InScribe - Error Stating Network Resource Is Unavailable
This article will explain a solution when an error occurs during installation of InScribe. The error states, "The feature you are trying to use is on a network resource that is unavailable." The error dialog allows you to browse to InScribeSetup.msi. Unfortunately, even if that program is found ...
