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  1. questionMisspelled Words Are Not Corrected By Spellchecker
    This article will discuss some options available to MTs when a misspelled word is found in the InScribe dictionaries. Typically, this is found when a word that is known to be incorrectly spelled is skipped over during the spellcheck. There are four general troubleshooting methods to fix this is ...
  2. questionInScribe/InSync Installer Does Not Start
    Working with a client we ran into an issue where the installer would not start. It just flashed and no Emdat directory was created. It ended up being an issue in a registry path: Notes from Andrew: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup BootDir value pointing to D:\ w ...
  3. questionGuide For Preparing A Windows Environment On An Apple Computer
    For EMDAT applications and software to work properly, a Windows environment is required. EMDAT does not run natively in an Apple operating system. Officially, Apple computers are unsupported and no formal testing has been performed to ensure that the EMDAT application suite works in OSX. With ...
  4. questionCannot Create Or Edit Tables
    This article will discuss a method to fix a problem where you cannot create or edit a table within the editor. This includes creating a table, adding rows or columns, or deleting rows or columns, etc. This problem affects the editor in InScribe, InQuiry or InCommand. In InQuiry or InCommand, th ...
  5. questionPatient ID Does Not Load Patient Demographics
    This article will describe a setting in client maintenance that should be checked if you are having problems loading patient information within InScribe. A client can be set up so that a search will initiate if a Patient ID is entered into InScribe. The general procedure for this is: 1. Type a ...
  6. questionCharacter Counts In Tables
    When tables are used in a transcription, additional characters are counted for table elements. Standard characters and Qualified characters are counted the same as they would be outside of a table. One additional character is counted for the table and each line of the table counts as an additi ...
  7. questionSound Bar In InScribe Will Not Stay When I Manually Move It
    This article addresses the problem in InScribe when an MT wants to manually move the sound bar to a specific time or just move to a different point in the dictation but the cursor in the sound bar will not stay put. The cursor will either jump to the end to be very sporadic in where it stops. ...
  8. questionManual Reinstall Of InScribe Components
    This article will discuss how to perform a manual re-installation of InScribe. This is a good troubleshooting procedure when you are experiencing problems or error messages while opening the program, logging in, or working within the program. 1. Make sure you are signed in as an Admin user on y ...
  9. questionPasted Text Has Incorrect Formatting
    This article will discuss an issue that may occur when copying and paste text into the editor. This error occurs when you mean to replace all of the current text in the editor with pasted text. You select all of the current text and paste the new text over it. Whatever formatting the first line ...
  10. questionProblems Installing InScribe - Error Stating Network Resource Is Unavailable
    This article will explain a solution when an error occurs during installation of InScribe. The error states, "The feature you are trying to use is on a network resource that is unavailable." The error dialog allows you to browse to InScribeSetup.msi. Unfortunately, even if that program is found ...
  11. questionSpellcheck Corrects Words Including Numbers And Apostrophes
    Currently, the spell check prompts the user to change "40s" to "40's." However, just as you would not use an apostrophe in the spelling of "forties," it is not appropriate to use one with digits, in any circumstance (shortened decades use an apostrophe before the numbers: "In the '90s"). MTs ...
  12. questionLine Count Returns - No Records Found Message In Windows XP
    This Article will outline a possible solution if you receive the "No Records Found" message while trying to bring up the Line Counts in InScribe. 1) This message will appear when clicking on File>Transcription Log in InScribe and then doing a search. 2) Click on Start>Settings>Control ...
  13. questionWhat To Check If Fields Are Not Populating In InScribe
    This article will outline what to check when the fields in InScribe are not populating when the F1 key is pressed. See the Screenshot below for the setting that controls how the fields are populated. Option 1) Auto-Fill Template on New Field This option will fill every field for Patient ...
  14. questionArrow Keys Do Not Function Properly With IE8
    This article will explain a couple of work-arounds for problems that occur with the functionality of the arrow keys when you are using InScribe and have Internet Explorer 8 installed. These problems include the cursor not moving up or down to the next line when the Up arrow or Down arrow is pre ...
  15. questionTransferring AutoText And Dictionaries From One InScribe Install To Another
    This article will describe how to transfer your InScribe AutoText and dictionaries from one InScribe installation to another. This is especially useful if you have a new or second computer that you want to copy these personal files to. This article assumes that you already have InScribe install ...
  16. questionCursor Doesn't Move In InScribe Internet Explorer 8
    When using InScribe at zoom level 150% and Internet Explorer 8 there is a known error. The Cursor becomes immovable using the arrow keys, in particular up and down. The error presents itself when you get to the last line in the text or start in a line without text. Development has determined ...
  17. questionAppointment Date / Service Date List Are Not Loading
    This article will discuss a possible fix for an issue which causes the Appointment Date field in InScribe not to load information or the Service Date List dialogue from appearing. This error can be duplicated by pressing the "..." button next to the Appt: field in InScribe when a valid patient ...
  18. questionUnspecified Error Logging Into InScribe
    When logging into InScribe after entering in the user name and password InScribe brings up one or two error messages indicating "Unspecified Error". Pressing the "OK" button removes the error, but InScribe will not complete the log in sequence. Re-installing the M Modal components repairs thi ...
  19. questionF1 To Jump To Time Stamp Location Does Not Play From Time Marked
    With InScribe version 4.93.342 or previous, there is a known issue with the Time Stamp feature such that when the option "Don't Auto-Fill on New Field" option is selected, the Media player will not jump to that location in the dictation file. The work around is to select one of the other two o ...
  20. questionCannot Insert Ordered Bullets Or Other Formatting
    This article will discuss a couple of troubleshooting methods when you have problems with formatting transcriptions in InScribe. This has been seen before when the Ordered Bullets are being used. When the button is clicked, it appears that nothing happens in the transcription. Other formatting ...
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