Classic DSS Firmware For The Olympus DS 2400 Recorders
This article details how to update the firmware for Olympus DS-2400 recorder model. Updating the firmware allows users to save audio files in the classic DSS format. First, download the firmware file that is attached at the bottom of this article. Save the folder to your Desktop. After the zip f ...
- Trimming Audio Files Using The Olympus Dictation Module
InSync has a maximum file size that it can send to the EMDAT servers. This file size varies depending on the speed of the internet connection, but a file size of 20 mb will typically upload correctly. Files over this size can potentially block up the upload process preventing any audio files f ...
- Error Message When Plugging In Recorder
This article explains an error message that InSync users may see after plugging in a dictaphone. Users may experience problems uploading dictations to InSync. The above message has a title bar of "_Asserte:" and error message, "intf==0 @ C:\PROGRAM FILES\BORLAND\CBUILDERS\INCLUDE\VCL\utilcls.h/ ...
- Emdat Popup Windows Disappear
If Emdat popup windows such as the "configure a foot pedal" box disappears without warning there might be a Windows setting causing this problem. This setting is located in the ease of access center in Windows 7 and Vista. To get to the ease of access center follow these instructions. 1. Click o ...
- InSync and InScribe Error Logging Mode
When troubleshooting InSync or InScribe problems, it may be beneficial for IT support to acquire the error logs that the program is capable of creating. These error logs can then be sent to the EMDAT support desk for further review. InSync Error Log Instructions - first method The first error ...
- InSync Supported Audio File Types
This article lists the audio file types supported by InSync and a brief description of each. DSS - Audio file saved by a digital voice recorder or speech recognition program; stores voice audio data in a highly-compressed format; commonly used for professional transcript environments. MP3 - MP3 ...
- Olympus DS-2 Recording Modes
This article explains how the different recording modes on the Olympus DS-2 recorder affect how the dictation is displayed in the Outstanding Jobs portion of InCommand. The Olympus DS-2 has options to record in stereo and mono. If you record in stereo, the length of the dictation in InCommand ...
- Recorders Not Compatible With 64-bit Operating Systems
This article will provide a running list of recorders that we have discovered are not compatible with 64-bit operating systems. Many users purchasing new computers will have installed Windows 7, 64-bit. These users may have trouble installing their recorders, especially older models. (Please not ...
- Setting Up A Removable Media Device In InSync
This article gives directions on how to configure a removable media device for the purpose of downloading recorded dictations through the EMDAT InSync program. This is an alternative way of possibly configuring a digital voice recorder that is not supported by the InSync program. Using the rem ...
- InScribe/InSync Installer Does Not Start
Working with a client we ran into an issue where the installer would not start. It just flashed and no Emdat directory was created. It ended up being an issue in a registry path: Notes from Andrew: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup BootDir value pointing to D:\ w ...
- Guide For Preparing A Windows Environment On An Apple Computer
For EMDAT applications and software to work properly, a Windows environment is required. EMDAT does not run natively in an Apple operating system. Officially, Apple computers are unsupported and no formal testing has been performed to ensure that the EMDAT application suite works in OSX. With ...
- Converting Files From A Sony Recorder To Upload With InSync
This article will explain how you can use the Sony Digital Voice Editor software what comes with Sony Digital Voice Recorders to convert audio files from Sony's proprietary format to one that Emdat InSync can upload. The Sony format DVF cannot be uploaded by InSync. The accepted file types are ...
- InSync Freezes Sending Waiting Files
This error will present by hanging or freezing at the "Sending Waiting Files" or with the dictation log indicating a number of unsent files. If this is not the result of a loss of internet connectivity, these symptoms could be the result of a corrupted or abnormally large audio file InSync is ...
- No Olympus Recorder Was Found (Scenario 2)
Some Digital Voice Recorders have multiple card slots that can contain flash memory. However, when these additional slots are empty, Windows, under correct circumstances can assign multiple devices the same logical drive letter. When this happens, InSync and Windows will be unable to correctl ...
- The Olympus DS-5000 Method For Selecting Document Types
The DS-5000 supports a new method for selecting the document type attached to a new dictation. This method was first introduced with the Philips recorders and has been recently expanded into the newest Olympus recorders. Previously a dictator would name the folders on a recorder to specify the ...
- Olympus DS-5000 & DS-3400 Not Sending Stat Marked Dictations Up As Stat
Olympus DS-5000 & DS-3400 Not Sending Stat Marked Dictations Up As Stat There is a known issue with dictations marked as stat on Olympus Models DS-5000 and DS-3400 recorders with InSync. These two models record dictations in a DS2 format instead of DSS by default. This results in our software no ...
- How To Setup A DS-5000 DS-3400 To Record In DSS File Format
How To Setup A DS-5000 DS-3400 To Record In DSS File Format The DS-5000 and DS-3400 recorders are configured by default to save as a DS2 formatted file. To change the recorder to save in a DSS format please follow the steps below. 1. Connect your recorder to the PC. 2. Start the Dictation Modu ...
- Emdat Mobile Compatibility
The following article provides information on running Emdat Mobile on the Windows Mobile operating system. Emdat Mobile runs on the Windows Mobile operating system. It was developed on version 5.0 and extensively tested. However, Microsoft will not be supporting version 5.0 after 2010. In add ...
- Troubleshooting Tips For Unsupported Voice Recorders
This article will discuss various configuration tips for using InSync with a recorder that is not fully supported. A list of supported recorders can be found here: Please click the link "Complete List of Supported Recorders..." Emdat recommends that only supported recorders are used with the so ...
- How To Configure A Recorder To Use Only One Document Type
This article will outline how to configure an Olympus Recorder to use only one Document Type. 1. Reconfigure your Recorder a) Go to bottom tray by clock and Right-Click InSync Icon (looks like recorder) b) Select Configure Olympus (followed by the model#) c) Click on the arrow, Sele ...
