How To Manually Upload Sound Files Through InSync
This article will lay out the steps necessary to upload sound files through InSync when it does not pull the files automatically from your dictaphone or recorder. This may be necessary if you have a recording device which is not yet supported by InSync, or your recorder is not able to be config ...
- How To Update InSync After Receiving The New Version Message
This article will take you through the steps to update your older version of InSync to our latest version. We are currently requiring any version of InSync prior to 4.9.369 to be updated. If you are using a version prior to 4.9.369 you may receive a message stating that you should update. Pleas ...
- How To Set Up InSync When You Upload From One Computer For Multiple Locations
This document will go over the easiest way to set up InSync when a physician is using the same computer to upload dictations for multiple locations. Common problems associated with not having this set up in InSync are dictations not appearing in Inquiry with the proper location access or not ap ...
- How To Set Up InSync When You Have One Recorder For Multiple Physicians
This document will go over the easiest way to set up InSync when more than one Physician will be using the same recorder for Dictations. Common problems associated with not having this set up in InSync are dictations not appearing for physicians or physicians getting another doctor's dictations ...
- Audio File Name Breakdown
Q. What does each part of the audio file name mean? A. Y_testclient1_RM_Chart_0_20070907172856__000155_RICH-MI.dss [y,x,d (fmt of file name)]_[clientname]_[clinician]_[doctype]_[location]_[date & time]_[length of dictation]_[computer name].DSS Where to look on the sending computer: On XP or Wi ...
- Olympus Digital Recorder Product Support
The following link is to the Olympus product support site. It lists all the models of digital recorders they have, and provides FAQ's, Manuals, Brochures, and Software for each model. http://www.olympusamerica.com/cpg_section/cpg_support.asp?id=22
- Olympus Recorder Loses Dictations
If the user has an Olympus recorder, there is a small "bug" or issue with users that do NOT press the "New" button when dictating. It is not a problem with the transfer but with overwriting an existing dictation. If you have the recorder with you, try this. Make sure the recorder has no dict ...
- How To Configure A Recorder In InSync
The following instructions will assist you with configuring a recorder to a specific user. Make sure InSync is running and is logged in; it will appear as an icon located near the time clock at the bottom right corner of windows. Also make sure the recorder is not plugged in at this time. Righ ...
- InSync Will Not Upload My Dictations
Here are a list are some of the reasons InSync may not be uploading dictations to check. Verify you have an active internet connection. Make sure the batteries in the recorder are good. Make sure Insync is running and is logged in, if it is you will notice a gray icon near your time clock i ...
- InSync Can Not See The Recorder
Here is a list of some things you can try to help resolve the computer not seeing the recorder. Make sure you have installed the driver software that came with the recorder, and under InSync's configuration setting the correct recorder model is checked in the recorder section. Make sure there ...
- InSync Invalid Username / Password (Windows Vista)
Verify Login info to be correct. You need to download the InSync program to the desktop, the link is below. https://www.emdat.com/software/insync.asp Then once it downloads to your desktop, right click on the file and select run as administrator. After it installs, you may also need to run th ...
- Emdat Ports
Emdat requires you to open these specific ports (42001, 42002, 42003, 42004) outbound only. Please reference your DSL modems or routers documentation on how to configure these settings. Add the following. 64.73.123.5 www.emdat.com Once you have these entries added you should have no problem co ...
