Error Logging Into ShadowPrint
This article will discuss a possible problem that could occur when attempting to log in to the ShadowPrint Configuration Utility. The Authentication Error states, "Unable to find a valid user matching those credentials, please check the entered values and try again." Please see the image below: ...
- Finding ShadowPrint Failure Status Codes
This article will discuss how to determine why a job has failed in ShadowPrint. This is going to be most useful when a job is marked as a failure in ShadowPrint even though it did actually print correctly. This could happen if the printer is sending an error code associated with being low on to ...
- Error Message When Deleting A Location
This article will discuss a possible cause of an error message that could be encountered when trying to delete a location. The error message begins, "Error - RunSPReturnValue('dbo.Mnt_Delete_Location')" Please see the image below for the full message and what the error message looks like. There ...
- Restart The ShadowPrint Service
If you find print jobs are not queueing or spooling as expected then restarting the service is a good first setup in troubleshooting. Restarting the service can be done in one of two ways: Restart through the Configuration Utility 1. Open the ShadowPrint Configuration Utility found in Start Men ...
- Virtual Printers And ShadowPrint
ShadowPrint is not able to print to virtual printers such as PDF printers or Microsoft XPS Document Writer. This is because these printers need some form of user intervention to confirm print jobs. ShadowPrint was designed to need no user input once it has been configured. If a virtual printer ...
