Olympus DS-5000 & DS-3400 Not Sending Stat Marked Dictations Up As Stat

There is a known issue with dictations marked as stat on Olympus Models DS-5000 and DS-3400 recorders with InSync. These two models record dictations in a DS2 format instead of DSS by default. This results in our software not recognizing the stat marker in the DS2 format to make it stat in our system. We have workaround that has been tested to resolve this until a permanent fix is in place. The link below will show you how to configure these models to record in the DSS file format so that the stat marker will be recognized properly.

http://www.emdathelp.com/activekb/questions/257/How+To+Setup+A+DS-5000+DS-3400+To+Reord+In+DSS+File+Format