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Dictation Audio File Will Not Play

InScribe is able to use various mp3 players to play audio files. It is set by default to use windows media player included with microsoft windows. InScibe also comes with its own built in player. If you are having an issue playing sound files, first check to see what player InScribe is set to use. You can determine this by going to the login screen of InScribe and selecting the options button. You will notice some options will open below, one of them being "Player".


 
1. Make sure Windows Media Player 7 and Later is the player being shown.

2. Click the Reg Ms Media button at the bottom of the options that opened. Then after a succeeded message appears, click OK.

3. Login and retry playing the file.

If it still does not play make sure you are running the latest version of windows media player which can be found here at Microsoft's website http://windows.microsoft.com/en-US/windows/products/windows-media-player.

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