EMDAT   Knowledge Base GotoAssist

How To Submit A Graphical Signature


To submit a graphical signature please print out the following form, and fill out. There are 3 ways to submit an electronic signature listed below. We do not accept signatures by fax due to the poor quality.

Graphical Signature Form

Option 1 – Mail

Emdat, Inc.

Attention: Signatures

2940 Chapel Valley Rd. Suite 2

Fitchburg, WI 53711

Option 2 – Email

Please make sure your client code, and a contact phone number is on the form. Scan signature form at recommended 200 dpi (dots per inch) in grayscale.  Then email it to signatures@emdat.com

Option 3 – Client Maintenance

If you have access to client maintenance through Incommand or Inquiry you can add the image immediately.

To prepare the image follow these steps:

- Sign signature on plain white paper the same size it should appear on Transcription.

- Scan signature as a jpeg at recommended 200 dpi (dots per inch) grayscale.

- Crop image to where only the Signature appears.

 Go into client maintenance, then go into the user section. Click on the user that the signature is for and click on edit selected user. Now click on the upload signature image for selected user option. You will notice a window appear with Non-VML Signature File (JPG) and a browse button to the right of it. Click the browse button and navigate to the signature jpeg file that is for the selected user. Then select open, and then click on the upload button. Please allow up to five minutes for the signature to become available.

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