http://www.emdathelp.com/activekb en-us http://www.emdathelp.com/activekb ActiveKB NX cattkins@emdat.com Thu, 09 Sep 2010 10:11:16 EDT 20 http://www.emdathelp.com/activekb/questions/310/ http://www.emdathelp.com/activekb/questions/310/ This article will explain a method to fix a known issue where users might get an error trying to open ShadowLink on Windows Vista or Windows 7 machines.This error can be resolved by taking the f ... Raj Singh Tue, 31 Aug 2010 15:42:19 EDT http://www.emdathelp.com/activekb/questions/308/ http://www.emdathelp.com/activekb/questions/308/ This article will describe how to change a user's proxy rights in InQuiry.1. Log into InQuiry here: https://www.emdat.com/inquiry2. Click on the "Maintenance" link found on the Home Tab pictured b ... Raj Singh Tue, 17 Aug 2010 08:38:39 EDT http://www.emdathelp.com/activekb/questions/306/ http://www.emdathelp.com/activekb/questions/306/ 3 Full Days of Training in Emdat InCommand, InQuiry, InSync, InScribe, and ShadowPrint. Dates available in 2010 September 8th, 9th, and 10th (Wednesday, Thursday and Friday) ... Mon, 16 Aug 2010 16:22:55 EDT http://www.emdathelp.com/activekb/questions/305/ http://www.emdathelp.com/activekb/questions/305/ This article will describe how to reset a user's password in InQuiry.1. Log into InQuiry here: https://www.emdat.com/inquiry2. Click on the "Maintenance" link found on the Home Tab pictured belo ... Raj Singh Thu, 12 Aug 2010 11:42:56 EDT http://www.emdathelp.com/activekb/questions/304/ http://www.emdathelp.com/activekb/questions/304/ This article will provide a running list of recorders that we have discovered are not compatible with 64-bit operating systems.Many users purchasing new computers will have installed Windows 7, 64 ... Raj Singh Thu, 12 Aug 2010 11:35:47 EDT http://www.emdathelp.com/activekb/questions/303/ http://www.emdathelp.com/activekb/questions/303/ Word 2010 has some features that will cause Word to stop closing, with a prompt. We try to suppress as much of this as possible when using the Word button in InScribe, but we can't catch everythin ... Fri, 06 Aug 2010 17:02:54 EDT http://www.emdathelp.com/activekb/questions/301/ http://www.emdathelp.com/activekb/questions/301/ ShadowScribe - Supported Devices and Formats1. Telephone - Emdat InTouch SystemAll dictations made through InTouch are supported by ShadowScribe.2. InSync Built In PlayerAll dictations made thro ... Raj Singh Wed, 28 Jul 2010 11:21:49 EDT http://www.emdathelp.com/activekb/questions/300/ http://www.emdathelp.com/activekb/questions/300/ When editing a transcription done by the ShadowScribe system you should be able to adjust the zoom from the ShadowScribe menu on InScribe. If you are unable to change the zoom level from the Shado ... Patrick Kuelz Tue, 27 Jul 2010 17:13:52 EDT http://www.emdathelp.com/activekb/questions/299/ http://www.emdathelp.com/activekb/questions/299/ This article gives directions on how to configure a removable media device for the purpose of downloading recorded dictations through the EMDAT InSync program. This is an alternative way of possi ... Darryl Dayton Mon, 26 Jul 2010 11:04:09 EDT http://www.emdathelp.com/activekb/questions/298/ http://www.emdathelp.com/activekb/questions/298/ This article will answer questions that might relate to the security of HIPAA compliance of the new Emdat Mobile App for the iPhone.Since the iPhone actually has a good level of security built in ... Raj Singh Tue, 06 Jul 2010 12:22:27 EDT