http://www.emdathelp.com/activekb en-us http://www.emdathelp.com/activekb ActiveKB NX rsingh@emdat.com Sun, 20 May 2012 00:24:22 EDT 20 http://www.emdathelp.com/activekb/questions/173/ http://www.emdathelp.com/activekb/questions/173/ This article will explain how to configure InSync so that you can set-up the program once and all users on the computer will be affected. This is very useful when you have many users who have se ... Raj Singh Fri, 09 Mar 2012 16:43:01 EST http://www.emdathelp.com/activekb/questions/369/ http://www.emdathelp.com/activekb/questions/369/ This small batch file re-registers the .DLL files necessary to associate Windows Media Player in InScribe. Run the .BAT file below under attachments if you're having difficulty playing audio file ... Ryan Steffen Tue, 28 Feb 2012 10:34:02 EST http://www.emdathelp.com/activekb/questions/368/ http://www.emdathelp.com/activekb/questions/368/ This article will discuss a necessary procedure to log-in to InCommand on computers where the Emdat Components do not have permissions to run automatically.This issue occurs when you arrive at the ... Raj Singh Mon, 27 Feb 2012 08:40:23 EST http://www.emdathelp.com/activekb/questions/367/ http://www.emdathelp.com/activekb/questions/367/ ShadowLink 2 Manual Please click on the link below to view or download the ShadowLink 2 manual.https://www.emdat.com/download/ShadowLink%202%20Manual.pdf Wed, 18 Jan 2012 12:31:14 EST http://www.emdathelp.com/activekb/questions/366/ http://www.emdathelp.com/activekb/questions/366/ ShadowLink is an interfacing service that we would have you install on a system on your end, and facilitates the transfer of information between systems. Please click on the following link to d ... Wed, 18 Jan 2012 12:14:29 EST http://www.emdathelp.com/activekb/questions/364/ http://www.emdathelp.com/activekb/questions/364/ This article will explain how to fix an issue with certain laptops where the ShadowScribe key combination to bring up the Header information. This option is found under the ShadowScribe menu &gt ... Raj Singh Thu, 05 Jan 2012 10:10:26 EST http://www.emdathelp.com/activekb/questions/361/ http://www.emdathelp.com/activekb/questions/361/ This article details how to update the firmware for Olympus DS-2400 recorder model. Updating the firmware allows users to save audio files in the classic DSS format.First, download the firmware fi ... Daniel Jin Wed, 14 Dec 2011 21:28:03 EST http://www.emdathelp.com/activekb/questions/360/ http://www.emdathelp.com/activekb/questions/360/ This article gives step by step instructions on how to create a desktop shortcut to InQuiry. You will need to do this if your computer's default web browser does not support InQuiry. With some b ... Glen Murie Mon, 12 Dec 2011 17:52:49 EST http://www.emdathelp.com/activekb/questions/359/ http://www.emdathelp.com/activekb/questions/359/ This article will show how to manually enter the footpedal configuration information into the INI file when the "Configure a USB Footpedal fails"1. With InScribe closed, navigate to the InScribe ... Raj Singh Thu, 08 Dec 2011 13:41:11 EST http://www.emdathelp.com/activekb/questions/358/ http://www.emdathelp.com/activekb/questions/358/ As of 12/7/2011 EMDAT has altered the Endpoint Address of the Shadow Print service. In order for the service to run two configuration files must be altered to reflect this. Although the servic ... Ryan Steffen Wed, 07 Dec 2011 13:14:09 EST