http://www.emdathelp.com/activekb en-us http://www.emdathelp.com/activekb ActiveKB NX cattkins@emdat.com Sun, 05 Sep 2010 13:34:29 EDT 20 http://www.emdathelp.com/activekb/questions/277/ http://www.emdathelp.com/activekb/questions/277/ This article will discuss a possible problem that could occur when attempting to log in to the ShadowPrint Configuration Utility. The Authentication Error states, "Unable to find a valid user ma ... Raj Singh Mon, 15 Mar 2010 16:38:19 EDT http://www.emdathelp.com/activekb/questions/276/ http://www.emdathelp.com/activekb/questions/276/ This article will discuss how to determine why a job has failed in ShadowPrint.This is going to be most useful when a job is marked as a failure in ShadowPrint even though it did actually print ... Raj Singh Mon, 15 Mar 2010 16:11:27 EDT http://www.emdathelp.com/activekb/questions/244/ http://www.emdathelp.com/activekb/questions/244/ This article will discuss a possible cause of an error message that could be encountered when trying to delete a location. The error message begins, "Error - RunSPReturnValue('dbo.Mnt_Delete_Locat ... Raj Singh Fri, 13 Nov 2009 16:58:04 EST http://www.emdathelp.com/activekb/questions/228/ http://www.emdathelp.com/activekb/questions/228/ If you find print jobs are not queueing or spooling as expected then restarting the service is a good first setup in troubleshooting.Restarting the service can be done in one of two ways:Restart ... Raj Singh Thu, 03 Sep 2009 16:08:03 EDT http://www.emdathelp.com/activekb/questions/227/ http://www.emdathelp.com/activekb/questions/227/ ShadowPrint is not able to print to virtual printers such as PDF printers or Microsoft XPS Document Writer. This is because these printers need some form of user intervention to confirm print jo ... Raj Singh Thu, 03 Sep 2009 15:07:53 EDT