http://www.emdathelp.com/activekb en-us http://www.emdathelp.com/activekb ActiveKB NX cattkins@emdat.com Thu, 09 Sep 2010 01:49:49 EDT 20 http://www.emdathelp.com/activekb/questions/303/ http://www.emdathelp.com/activekb/questions/303/ Word 2010 has some features that will cause Word to stop closing, with a prompt. We try to suppress as much of this as possible when using the Word button in InScribe, but we can't catch everythin ... Fri, 06 Aug 2010 17:02:54 EDT http://www.emdathelp.com/activekb/questions/300/ http://www.emdathelp.com/activekb/questions/300/ When editing a transcription done by the ShadowScribe system you should be able to adjust the zoom from the ShadowScribe menu on InScribe. If you are unable to change the zoom level from the Shado ... Patrick Kuelz Tue, 27 Jul 2010 17:13:52 EDT http://www.emdathelp.com/activekb/questions/297/ http://www.emdathelp.com/activekb/questions/297/ This article will discuss some options available to MTs when a misspelled word is found in the InScribe dictionaries. Typically, this is found when a word that is known to be incorrectly spelled ... Raj Singh Fri, 02 Jul 2010 10:06:02 EDT http://www.emdathelp.com/activekb/questions/294/ http://www.emdathelp.com/activekb/questions/294/ For EMDAT applications and software to work properly, a Windows environment is required. EMDAT does not run natively in an Apple operating system. Officially, Apple computers are unsupported and ... Ryan Steffen Mon, 28 Jun 2010 11:06:17 EDT http://www.emdathelp.com/activekb/questions/292/ http://www.emdathelp.com/activekb/questions/292/ This article will discuss a method to fix a problem where you cannot create or edit a table within the editor. This includes creating a table, adding rows or columns, or deleting rows or columns ... Raj Singh Fri, 11 Jun 2010 14:00:32 EDT http://www.emdathelp.com/activekb/questions/287/ http://www.emdathelp.com/activekb/questions/287/ This article will describe a setting in client maintenance that should be checked if you are having problems loading patient information within InScribe.A client can be set up so that a search w ... Raj Singh Wed, 28 Apr 2010 12:07:19 EDT http://www.emdathelp.com/activekb/questions/286/ http://www.emdathelp.com/activekb/questions/286/ When tables are used in a transcription, additional characters are counted for table elements. Standard characters and Qualified characters are counted the same as they would be outside of a tabl ... Patrick Kuelz Mon, 26 Apr 2010 14:57:49 EDT http://www.emdathelp.com/activekb/questions/271/ http://www.emdathelp.com/activekb/questions/271/ This article addresses the problem in InScribe when an MT wants to manually move the sound bar to a specific time or just move to a different point in the dictation but the cursor in the sound bar ... Darryl Dayton Wed, 27 Jan 2010 10:52:43 EST http://www.emdathelp.com/activekb/questions/270/ http://www.emdathelp.com/activekb/questions/270/ This article will discuss how to perform a manual re-installation of InScribe. This is a good troubleshooting procedure when you are experiencing problems or error messages while opening the pro ... Raj Singh Tue, 26 Jan 2010 14:03:15 EST http://www.emdathelp.com/activekb/questions/252/ http://www.emdathelp.com/activekb/questions/252/ This article will discuss an issue that may occur when copying and paste text into the editor. This error occurs when you mean to replace all of the current text in the editor with pasted text. ... Raj Singh Tue, 01 Dec 2009 12:55:41 EST http://www.emdathelp.com/activekb/questions/245/ http://www.emdathelp.com/activekb/questions/245/ This article will explain a solution when an error occurs during installation of InScribe. The error states, "The feature you are trying to use is on a network resource that is unavailable." The ... Raj Singh Wed, 18 Nov 2009 12:13:27 EST http://www.emdathelp.com/activekb/questions/238/ http://www.emdathelp.com/activekb/questions/238/ Currently, the spell check prompts the user to change "40s" to "40's." However, just as you would not use an apostrophe in the spelling of "forties," it is not appropriate to use one with digit ... Ryan Steffen Fri, 25 Sep 2009 12:09:08 EDT http://www.emdathelp.com/activekb/questions/224/ http://www.emdathelp.com/activekb/questions/224/ This Article will outline a possible solution if you receive the "No Records Found" message while trying to bring up the Line Counts in InScribe.1) This message will appear when clicking on File ... Mike Klein Fri, 28 Aug 2009 12:53:03 EDT http://www.emdathelp.com/activekb/questions/220/ http://www.emdathelp.com/activekb/questions/220/ This article will outline what to check when the fields in InScribe are not populating when the F1 key is pressed. See the Screenshot below for the setting that controls how the field ... Mike Klein Mon, 10 Aug 2009 14:24:10 EDT http://www.emdathelp.com/activekb/questions/218/ http://www.emdathelp.com/activekb/questions/218/ This article will explain a couple of work-arounds for problems that occur with the functionality of the arrow keys when you are using InScribe and have Internet Explorer 8 installed. These prob ... Raj Singh Tue, 14 Jul 2009 16:56:36 EDT http://www.emdathelp.com/activekb/questions/214/ http://www.emdathelp.com/activekb/questions/214/ This article will describe how to transfer your InScribe AutoText and dictionaries from one InScribe installation to another. This is especially useful if you have a new or second computer that ... Raj Singh Thu, 25 Jun 2009 10:26:00 EDT http://www.emdathelp.com/activekb/questions/210/ http://www.emdathelp.com/activekb/questions/210/ When using InScribe at zoom level 150% and Internet Explorer 8 there is a known error. The Cursor becomes immovable using the arrow keys, in particular up and down. The error presents itself wh ... Ryan Steffen Tue, 16 Jun 2009 11:58:44 EDT http://www.emdathelp.com/activekb/questions/200/ http://www.emdathelp.com/activekb/questions/200/ This article will discuss a possible fix for an issue which causes the Appointment Date field in InScribe not to load information or the Service Date List dialogue from appearing.This error can ... Raj Singh Tue, 12 May 2009 09:28:34 EDT http://www.emdathelp.com/activekb/questions/198/ http://www.emdathelp.com/activekb/questions/198/ When logging into InScribe after entering in the user name and password InScribe brings up one or two error messages indicating "Unspecified Error". Pressing the "OK" button removes the error, ... Ryan Steffen Fri, 01 May 2009 10:33:35 EDT http://www.emdathelp.com/activekb/questions/192/ http://www.emdathelp.com/activekb/questions/192/ With InScribe version 4.93.342 or previous, there is a known issue with the Time Stamp feature such that when the option "Don't Auto-Fill on New Field" option is selected, the Media player will ... Ryan Steffen Wed, 08 Apr 2009 11:21:31 EDT http://www.emdathelp.com/activekb/questions/187/ http://www.emdathelp.com/activekb/questions/187/ This article will discuss a couple of troubleshooting methods when you have problems with formatting transcriptions in InScribe. This has been seen before when the Ordered Bullets are being used ... Raj Singh Mon, 23 Mar 2009 10:49:10 EDT http://www.emdathelp.com/activekb/questions/184/ http://www.emdathelp.com/activekb/questions/184/ Using Windows Media Player v.7 or better, if the F keys are greyed out or unavailable the .mp3 codec may be missing. A codec is a small software plugin that allows a .mp3 player like Windows Me ... Ryan Steffen Tue, 17 Mar 2009 11:37:17 EDT http://www.emdathelp.com/activekb/questions/180/ http://www.emdathelp.com/activekb/questions/180/ This article will address how to downgrade from InScribe version 4.93.340 back to version 4.92.338. You might want to do this if you are consistently getting an error message which states, "Cann ... Raj Singh Thu, 26 Feb 2009 08:20:36 EST http://www.emdathelp.com/activekb/questions/176/ http://www.emdathelp.com/activekb/questions/176/ This article will describe a possible cause for an error message that displays when using the Word Icon (shown below) in InScribe to attempt to edit or spellcheck a transcription within Microsof ... Raj Singh Thu, 19 Feb 2009 10:08:35 EST http://www.emdathelp.com/activekb/questions/167/ http://www.emdathelp.com/activekb/questions/167/ This article will outline how to add, remove and edit words in the user dictionaries. 1) Click on Options>Spelling and Typing options. 2) Select the dictionary you would like to make change ... Mike Klein Mon, 26 Jan 2009 13:58:27 EST http://www.emdathelp.com/activekb/questions/153/ http://www.emdathelp.com/activekb/questions/153/ This article shows an example of an issue where the InScribe Transcription Log does not display all the transcriptions that the InCommand Transcriptionist Monitor report lists.Below is an exampl ... Tue, 11 Nov 2008 12:10:56 EST http://www.emdathelp.com/activekb/questions/152/ http://www.emdathelp.com/activekb/questions/152/ When InScribe becomes non-responsive your completed documents are still saved on the local machine, and it is possible to upload these transcriptions so that the work is not lost. This can be a ... Ryan Steffen Tue, 11 Nov 2008 10:17:41 EST http://www.emdathelp.com/activekb/questions/142/ http://www.emdathelp.com/activekb/questions/142/ This Article will explain how to determine if text was pasted from Microsoft Word into the Inscribe or Inquiry editor.For InScribe:Step 1) In Inscribe, left click anywhere in the editor window ... Mike Klein Tue, 28 Oct 2008 12:09:22 EDT http://www.emdathelp.com/activekb/questions/139/ http://www.emdathelp.com/activekb/questions/139/ Non-Standard characters are letters, numbers, or other symbols that are not found on a typical keyboard layout. For this example, I'll use the Greek lower case character alpha: α Some clin ... Ryan Steffen Wed, 24 Sep 2008 18:13:55 EDT http://www.emdathelp.com/activekb/questions/135/ http://www.emdathelp.com/activekb/questions/135/ This article addresses the issue of not being able to play a dictation while the patient lookup window is open.Example:If you are having issues playing the dictation during this lookup by either ... Mon, 15 Sep 2008 18:15:06 EDT http://www.emdathelp.com/activekb/questions/119/ http://www.emdathelp.com/activekb/questions/119/ Microsoft Word has a large amount of autocorrect entries built into the program by default. It primarily deals with common misspellings of words. In addition to the default autocorrect in Word, ... Raj Singh Thu, 28 Aug 2008 16:01:15 EDT http://www.emdathelp.com/activekb/questions/116/ http://www.emdathelp.com/activekb/questions/116/ This article will explain how to correct an error that keeps InScribe from downloading jobs. This error has only been seen in Windows XP so far. When logging in, the transcriptionist sees a "Mod ... Raj Singh Thu, 28 Aug 2008 10:37:57 EDT http://www.emdathelp.com/activekb/questions/75/ http://www.emdathelp.com/activekb/questions/75/ There are two dictionaries that must be removed, and two dictionaries that must be added in order for the spell checker to be setup as British. 1. Select "Options" from the Menu. 2. Select " ... Wed, 23 Apr 2008 12:53:57 EDT http://www.emdathelp.com/activekb/questions/79/ http://www.emdathelp.com/activekb/questions/79/ You will notice that we have two types of dictionary files "compiled" and "text". Basically, a compiled dictionary is a large dictionary, which runs more efficiently than a text dictionary. Text ... Tue, 22 Apr 2008 15:22:21 EDT http://www.emdathelp.com/activekb/questions/68/ http://www.emdathelp.com/activekb/questions/68/ If you are unable to see the dates in the demographic panel after installing InScribe or upgrading your version on InScribe, please check your date format settings.The setting can be found under ... Tue, 25 Mar 2008 09:28:38 EDT http://www.emdathelp.com/activekb/questions/61/ http://www.emdathelp.com/activekb/questions/61/ This article explains why in some cases you cannot highlight transcription text in InScribe. This is a known InScribe issue.This problem occurs when a typist is increases the zoom past 150%. Whe ... Rich Micheil Mon, 25 Feb 2008 18:24:43 EST http://www.emdathelp.com/activekb/questions/56/ http://www.emdathelp.com/activekb/questions/56/ Keystrokes used in the 65 Character line count is defined as follows:Each time you strike a key be it spacebar, a character, or even the shifts and control buttons all count as a character towar ... Wed, 06 Feb 2008 13:46:47 EST http://www.emdathelp.com/activekb/questions/54/ http://www.emdathelp.com/activekb/questions/54/ f you ever have an issue to where InScribe will have a pop up screen that is a small screen and it does not show the "Ok" or the "Yes" or "No" buttons because they are on the outside of the wind ... Wed, 06 Feb 2008 13:25:12 EST http://www.emdathelp.com/activekb/questions/51/ http://www.emdathelp.com/activekb/questions/51/ The volume and speed controls are located at the very bottom right below the "Comment" box in InScribe. They are defined as:Many times if you have the volume at the computer's maximum and you stil ... Wed, 06 Feb 2008 13:09:36 EST http://www.emdathelp.com/activekb/questions/49/ http://www.emdathelp.com/activekb/questions/49/ This article contains troubleshooting steps to assist in correcting issues with the playback rate of Windows Media Player within InScribe. Please start with the first step, and work your way dow ... Tue, 05 Feb 2008 08:18:54 EST http://www.emdathelp.com/activekb/questions/44/ http://www.emdathelp.com/activekb/questions/44/ To backup your AutoText in InScribe Version 4.9, we have an option in place under the "Tools" section of the menu along the top on InScribe.Select "Tools", then "Backup Personal Files".This will ... Tue, 22 Jan 2008 13:57:00 EST http://www.emdathelp.com/activekb/questions/43/ http://www.emdathelp.com/activekb/questions/43/ The following instructions will take you through the process of backing up and restoring your AutoText folder based on the 4.3 versions on InScribe.InScribe version's 4.3: Navigate to the InScri ... Tue, 22 Jan 2008 13:22:29 EST http://www.emdathelp.com/activekb/questions/42/ http://www.emdathelp.com/activekb/questions/42/ The following instructions will assist you in logging into InScribe to take the training sessions.If you do not already have InScribe installed on your computer please go to http://www.emdat.co ... Tue, 22 Jan 2008 11:24:09 EST http://www.emdathelp.com/activekb/questions/41/ http://www.emdathelp.com/activekb/questions/41/ The following directions are to reinstall the spellchecker dictionaries back to defualt. Please make sure you have closed out of InScribe prior to doing the following.NOTE: If you are only upgr ... Tue, 22 Jan 2008 09:01:05 EST http://www.emdathelp.com/activekb/questions/29/ http://www.emdathelp.com/activekb/questions/29/ InScribe is able to use various mp3 players to play audio files. It is set by default to use windows media player included with microsoft windows. InScibe also comes with its own built in player ... Tue, 08 Jan 2008 09:36:00 EST http://www.emdathelp.com/activekb/questions/28/ http://www.emdathelp.com/activekb/questions/28/ HRCHECK is Handle Request Check. Simple explanation of what happens in InScribe is: User pushes button InScribe calls Editor Editor handles request, and if error (such as bad DLL) it returns an ... Tue, 08 Jan 2008 08:55:08 EST http://www.emdathelp.com/activekb/questions/25/ http://www.emdathelp.com/activekb/questions/25/ Vista Install Instructions for InScribe To install InScribe you will need to download both the updated runtime components as well as the InScribe program. Please do the following: Click ... Tue, 08 Jan 2008 08:35:12 EST http://www.emdathelp.com/activekb/questions/24/ http://www.emdathelp.com/activekb/questions/24/ To resolve the issue of the play button not pausing the dictation, please follow the instructions below: Uncheck separate play pause functions under the options menu in InScribe. Mon, 07 Jan 2008 13:53:05 EST http://www.emdathelp.com/activekb/questions/23/ http://www.emdathelp.com/activekb/questions/23/ What does it take to make the "In Question" part of that trigger exactly?Answer: It will only prompt to mark if there is are underscore or asterisks in the text, or underscore, asterisks or que ... Wed, 02 Jan 2008 15:04:26 EST http://www.emdathelp.com/activekb/questions/22/ http://www.emdathelp.com/activekb/questions/22/ In some of our software CTRL ALT G is a hotkey. We have noticed if you have Google desktop installed it will prevent our software from getting the command. You will need to uninstall google desk ... Wed, 02 Jan 2008 15:00:34 EST http://www.emdathelp.com/activekb/questions/21/ http://www.emdathelp.com/activekb/questions/21/ The following steps are to fix an error in installing InScribe. The first step in the installation package is to verify certain Windows Components to make sure they are up-to-date. If it finds o ... Wed, 02 Jan 2008 14:50:51 EST http://www.emdathelp.com/activekb/questions/3/ http://www.emdathelp.com/activekb/questions/3/ Hit save, then f12 for next dictation, and then go back to it. Should be avail to hit f7 then. Thu, 27 Dec 2007 14:20:05 EST http://www.emdathelp.com/activekb/questions/2/ http://www.emdathelp.com/activekb/questions/2/ This typically happens after Microsoft updates their Windows Media Player. The updates change registry entries and Inscribe needs to re-associate itself with the media player. This is how to f ... Thu, 27 Dec 2007 14:14:17 EST http://www.emdathelp.com/activekb/questions/1/ http://www.emdathelp.com/activekb/questions/1/ Emdat requires you to open these specific ports (42001, 42002, 42003, 42004) outbound only. Please reference your DSL modems or routers documentation on how to configure these settings.Add the ... Thu, 27 Dec 2007 12:16:46 EST