How To Set Up A User To Receive A Fax Copy Of All His/Her Transcriptions
This article will discuss how to set up a user so that he/she will receive a faxed copy of all of his/her transcriptions. This is useful when physicians need paper copies of transcriptions and fax is ...
How To Add Automatic Additional Signatures For A Physician
In some cases more than one Physician will need to sign-off on a transcription. The most common case of needing an additional signature is a Resident physician needing a signature from an Attending...
Physician's Transcriptions Are Requiring An Additional Signature, But None Is Needed
...re" under the "Workflow Options" is unchecked as shown below. Make sure to click Save at the bottom of the screen. 4. Repeat steps 2 and 3 for any document types that will never need additional sig...
How To Grant Access To Reports
... requires. Using group based can save an administrator time, especially if you have a large number of users who all need access to the same reports. Regardless of which method you elect to use, ever...
"Update Header" In Transcription Activity - What Does It Mean?
This article explains what "Update Header" signifies within the activity log of a transcription. Update Header means the transcription was on an InScribe workstation and was 'Repooled". When a jo...
How To Insert Tables And Change Column Widths In Document Templates
This guide will go through the process of creating a table in the document template editor and resizing the columns of a table to better present data. The process is very different than the functio...
How To Create Sub-Categories In InQuiry's Work-At-A-Glance View
...m does have sub-categories. This can be very useful for clients that might have specific types of documents that need more or less attention than others or if a doctor prefers to get an idea of w...
Managing Folder Access By User Groups
...on as shown below in Figure 1: Figure 1 When you create a User Group or edit an existing one; one of the sections of options is called Folder Access. You can click this section to expand it. Place ...
Client Billing Detail Report Doesn't Show The Dollar Amounts
...ge the Client Billing Detail Report so that it will display the dollar amounts for the total number of lines. There is a checkbox in the Non-Workflow settings section under Client Defaults called Sho...
How To Adjust TID Priority
...der needs at later dates. TIDs are assigned a priority value One (1) through Ten (10) with a value of 1 being the highest priority, and a value of 10 being the lowest priority a document can be assig...
InCommand Level Troubleshooting For Jobs Not Downloading In InScribe
...Check to see if the transcription's status matches the typist status
1. The Transcription Status of the TID is easily viewable in InCommand under Management > Outstanding Jobs. In the image belo...
How To Setup A New InCommand Log-in
...u would like to give a typist that is already in the system this access then skip the first portion of this article which deals with creating a new typist log-in. Creating a new Transcriptionist. 1....
Adjusting Document Margins And Orphan Heights
...If it is for a particular user or location, you can choose them from the drop down menus at the top of the section on the right that just opened. B. If you just have a global template fo...
Error Message When Deleting A Location
This article will discuss a possible cause of an error message that could be encountered when trying to delete a location. The error message begins, "Error - RunSPReturnValue('dbo.Mnt_Delete_Location'...
Viewing TID Line Counts In InCommand
The display of the Line Count in the InCommand Info Screen is not activated by default. To activate this feature two requirements must be met. First the InCommand user must have access to reports...
Line Count Differences Between Different User Reports
The purpose of this article is to clarify some of the reasons why there might be a difference between the line counts of one report in comparison to another. This issue normally comes up when a tr...
Zero Line Count For All Delivered Documents
... article explains why a client could continually get a zero line count on any job typed, regardless of status, after being delivered. A reason may be that a document price has been entered for the do...
Setting Up Document Security
This article will help in setting up and modifying a Client's document security settings. Some of the reasons that a Client would elect to set up document security groups are: Too many document...
InTouch Telephone Instructions
...phone number, user ID, location ID(if used), and document type ID(if used). Also provided is a map of the number keys with a definition of what each key on the phone pad does including play, rewind, ...
ShadowLink Info
...facing service that we would have you install on a system on your end, and facilitates the transfer of information between systems. ShadowLink would be configured for your client, and connects to our ...