Transcription Activity Log Q&A -- Fax Entries
This article will address a couple of questions that may occur when looking at the activity logs of a transcription. Questions: 1) Why is there a "Viewed" log entry in the Activity Log found in ...
How To Read The Workflow Monitor Report
This article will discuss the information contained within the Workflow Monitor Report. To access this report in InQuiry go to your "Home" tab and click on the "Reports" link shown below: Note: i...
Text Or Margins Are Too Big / Small In Print Preview And Printout Of Transcriptions
This article will discuss a common cause of an error in printing where Transcriptions have larger or smaller than normal text or margins. If the text size looks correct when you view the Transcrip...
Problems While Printing, Paper Tray Error Or Manual Feed Error
This article will discuss errors that may occur while printing Transcriptions in InQuiry that result in error messages on your printer similar to a paper tray error which forces you to manually fee...
Transcription Viewer Does Not Display Changes Made With The Editor
...gs present in the body of the document. These bad formatting tags can be removed by following this article. Formatting tags control things like bold text, margins, and other changes that affect the ...
Unable To Play Audio Files in InQuiry or InCommand
...r may be stopping the Windows Media Player from launching and playing the audio file. The following article is a potential solution to this issue. There are many pop-up blockers available to end us...
Script Error When Printing In Internet Explorer
...ase be sure to close all Emdat Applications before installing. Runtime V1.4.518 is attached to this article for downloading below.
InQuiry Crashes After Navigating Away From The Home Tab
... error occurred because there was no printer driver available for a network printer. See also this article where there was no printer installed at all. To resolve this problem, the correct printer d...
Watermark Not Appearing When Using Print Selected Or All Buttons
This article will explain a solution to the problem in Internet Explorer 8 where the appropriate watermark is not appearing when using the Print Selected or Print All buttons. Watermarks typically ...
InQuiry Freezes As Soon As Logged In
This article will discuss a few troubleshooting methods that have resolved an issue where InQuiry freezes as soon as you log in. When this problem occurs, the system accepts the username / password...
Watermark Is Not Appearing In Print Preview Or On Printout
This article will explain a solution to the problem in Internet Explorer 8 where the appropriate watermark is not appearing on the Printout or Print Preview. Watermarks typically appear when files ...
How To Read The Dictation Time Differences Report
This article will explain the values and units that the columns and rows contain. This report is used to determine the difference between the time dictated and the time the report is received by t...
How To Read The Physician Turn Around Report
This article will explain the values and units that the columns and rows contain. This report will show a list of transcriptions along with the appointment to dictation turn-around time by physici...
Patient Record And Audio File Retention Times
This article explains the retention time for voice files and patient information in the EMDAT database. This is to help keep our database healthy and eliminates any unnecessary information build-up. ...
Missing Text On Printout And Print Preview
This article will discuss a possible solution when printouts are missing some text that should appear on the transcription. This could be missing information in the letterhead, missing demographic ...
Print Template Header Or Footer Is Cut Off
This article describes a specific situation where there is a problem printing TIDs on specific PCs. The header or footer information was being cut off on print preview and print outs. The problem m...
How To Change Or Reset A Password
This article will describe how to reset a user's password in InQuiry. 1. Log into InQuiry here: https://www.emdat.com/inquiry 2. Click on the "Maintenance" link found on the Home Tab pictured bel...
How To Change Proxy Settings In InQuiry
This article will describe how to change a user's proxy rights in InQuiry. 1. Log into InQuiry here: https://www.emdat.com/inquiry 2. Click on the "Maintenance" link found on the Home Tab pictured b...
How do I create an Attestation Template?
In this article we step through the process of creating an Attestation Template for a specific InQuiry user. This article assumes you know how to create a dictation template. To create an Attesta...
How To Upload A Client Logo For InQuiry
This article will guide you through the process of adding a logo for a client within InQuiry. The logo image must meet these requirements: Client Logo should be 200 pixels wide x 40 pixels high a...