How To Re-Export A File Within InCommand
This article will explain how to export a file in the InCommand application. This is useful if you have a file that did not export correctly the first time or if there was some problem with the cli...
- How To Move A Transcription Through The Workflow
This article will explain how to change the status of a transcription in the InCommand application. This is useful if you have a file that needs to be moved to a different folder within the workflo...
- How To Set Up A User To Receive A Fax Copy Of All His/Her Transcriptions
This article will discuss how to set up a user so that he/she will receive a faxed copy of all of his/her transcriptions. This is useful when physicians need paper copies of transcriptions and fax is ...
- Physician's Transcriptions Are Requiring An Additional Signature, But None Is Needed
...h will cause a physician's transcriptions to require an additional signature or authenticator. This article will go through all the settings that could cause this issue to occur.
If the error is ...
- "Update Header" In Transcription Activity - What Does It Mean?
This article explains what "Update Header" signifies within the activity log of a transcription. Update Header means the transcription was on an InScribe workstation and was 'Repooled". When a jo...
- How To Create Sub-Categories In InQuiry's Work-At-A-Glance View
This article will lay out the steps to create sub-categories for the Workflow Summary that appears on the Home tab within InQuiry. Please see the example pictures below to compare the differences i...
- Clinician Has Other Users Reports In The Referral Folder That He/She Does Not Have Proxy To
This article will assist in possibly tracking why a clinician is seeing other users' reports in the "Referral Folder" that he/she does not have proxy to. Rarely, a dictating clinician will become...
- Managing Folder Access By User Groups
This article will discuss the ways to manage access to workflow folders by groups for the various users in InQuiry. Step 1: Setting Up Folder Access In User Groups Folder access can be selected a...
- Client Billing Detail Report Doesn't Show The Dollar Amounts
This article will outline how to change the Client Billing Detail Report so that it will display the dollar amounts for the total number of lines. There is a checkbox in the Non-Workflow settings ...
- Settings To Check If The Line Counts Do Not Match
This article will outline how to check that Clients and their relationships are set correctly for line counting. The following steps will take you through the Client defaults and relationship setti...
- InCommand Level Troubleshooting For Jobs Not Downloading In InScribe
This article will discuss the steps to troubleshoot if a job is not downloading into a transcriptionist InScribe the way you believe it should.
Check to see if the transcription's status matche...
- How To Setup A New InCommand Log-in
This article will outline how to set-up a new InCommand log-in. InCommand log-ins are set up by giving a typist in the system administration level access. If you would like to give a typist that is...
- Adjusting Document Margins And Orphan Heights
This article will show you how to change the margins on a Print Template for a particular document type and cover letter. It will also explain what an Orphan Height is and how to adjust the setting...
- Error Message When Deleting A Location
This article will discuss a possible cause of an error message that could be encountered when trying to delete a location. The error message begins, "Error - RunSPReturnValue('dbo.Mnt_Delete_Location'...
- Line Count Differences Between Different User Reports
The purpose of this article is to clarify some of the reasons why there might be a difference between the line counts of one report in comparison to another. This issue normally comes up when a tr...
- Zero Line Count For All Delivered Documents
This article explains why a client could continually get a zero line count on any job typed, regardless of status, after being delivered. A reason may be that a document price has been entered for th...
- Setting Up Document Security
This article will help in setting up and modifying a Client's document security settings. Some of the reasons that a Client would elect to set up document security groups are: Too many document...
- ShadowLink Error When Running In Vista Or Windows 7
This article will explain a method to fix a known issue where users might get an error trying to open ShadowLink on Windows Vista or Windows 7 machines. This error can be resolved by taking the ...
- Foot Pedals Without A Programming Mode
The following article is a possible solution to getting a non-programmable foot pedal to work with InScribe when all other solutions have failed. If you have an audio player program that your exis...
- Layout Of Emdat Articles
When creating articles on www.emdathelp.com, please make sure to follow the following sample layout for consistency across all articles. Always have an opening paragraph explaining what you want t...
